Application Manager (f/m/x) for Geos Services

Application Manager (f/m/x) for Geos Services

The Geos Core and Service team plays a vital role in supporting and advancing key platforms responsible for custody and settlement processes within Group Prime Services. The team's primary focus areas include ensuring system reliability and monitoring in the Service hours between 8:00 and 18:00. In addition, the team provides essential support for several applications and interfaces, which are critical for custodial accounts and related compliance processes.

Your Role on the Team:

* Be responsible for the operation, monitoring and issue resolving of the system of applications
* Run daily operation and work independently on tasks and requests from our stakeholders and follow the incident resolving steps, if necessary
* Create reports (SQL) for different stakeholders and maintain and execute the UA testing
* Communicate with the users for solving issues, analyzing problems and getting in contact with the vendors independently
* Become a substitute for dedicated topics and drive them pro-actively as a responsible SPOC
* Collaborate with the team in upcoming projects as well as in daily operations
* Creation and maintenance of process documentation in compliance with regulatory requirements within the IT process framework

Your core competencies:

* Work experience in application management in banking or a related field
* Education in Computer Science or similar
* Sound knowledge of tools like Jira, Confluence, Grafana and Service Now
* Experience in maintaining, monitoring, analyzing, and troubleshooting applications along with their supporting systems and interfaces
* Proactive and communicative attitude to be in contact with our users, stakeholders and vendors to clarify open questions as well as creating requirement specifications
* Willingness to learn new technologies and think outside of the box to challenge processes for further improvement
* Experience with AI tools to support efficiency
* Fluency in English and at least B2 level German proficiency, as some tasks require reading and speaking German

Nice to Have:

* Knowledge of Geos products
* Experience with testing with the tool Zephyr
* Knowledge of custodial accounting and related processes

What´s in it for you:

* Flexible work week: Flexible hours, work-from-home options from Austria, and 30 days/year remote work from any EU country.
* Global community: 75+ nationalities, English as the company language, and work permit support. Find out more about international applications here.
* Career growth: We believe in continuous learning and proactive career development. Take on challenging work that stretches your abilities, attend trainings, and use new technologies to make a lasting impact.
* Stay healthy: Subsidized canteen, well-being programs, check-ups, and sport allowances.
* Save money: Discounts, exclusive banking terms, and a heavily subsidized public transport pass.
* Family support: Child allowances, gender-neutral parental leave, bilingual company kindergarten, and holiday childcare.
* Competitive salary: Starting at EUR 53.100 gross p.a. excluding overtime, with market-compliant overpayment based on experience and qualifications. We are happy to discuss your actual salary in person.

For questions regarding our application process, please feel free to take a look on our website or check out our FAQ.
Your contact:
Alice Sulzer
Talent Acquisition Team

At Raiffeisen Bank International, we are pleased to have more than 17 million customers in Austria and 12 other CEE countries - what got us here, are our talented people. From the moment you join RBI, you will notice our commitment to creating a working environment where everyone can thrive. Diversity and inclusion are essential components of our vision and mission and are reflected in our values: collaboration, proactivity, learning and responsibility. Our shared mission is to provide a superior customer experience by tackling new issues such as digitalization and changing needs.

Your benefits at one sight:

Join a team that values your well-being and professional development, offering a varienty of benefits to support your success. To learn more about the benefits, hover over the icon.

* We offer public transport benefits for commuters within and outside of Vienna - for instance, we sponsor the Wiener Linien annual ticket.
* Our staff restaurants offers a wide variety of meal options with a strong focus on healthy and organic food, vegetarian and vegan options included. And the prices are heavily subsidized.
* Benefit from numerous subsidies and discounts for cultural events and in the sports sector, e.g. subsidies for concert tickets or fitness centers.
* As an integral component of our company's DNA, we provide internal learning and growth opportunities, allowing for advancement within our organization.
* We offer flexible working hours without a core time requirement, as well as extensive hybrid work options. Additionally, employees are entitled to 30 days per year of remote work from any EU country outside Austria.
* Recognizing the significance of family to our employees, we provide family allowances, gender-neutral parental leave, a bilingual company kindergarten, and childcare during holidays.

Apply now »