Expert Customer Value Management & Retention (f/m/d)

We are Magenta
Magenta Telekom is a leading provider of internet, mobile communications, entertainment and business solutions in Austria. The company counts around 2,200 employees and is part of the Deutsche Telekom Group.

Your Team

The team CVM, Loyalty and Marketing Automation is dedicated to grow customer value and loyalty and to transform our customer engagement into a personalized and data driven approach.

As an Expert for Customer Value Management & Retention you will be driving customer value and retention across all customer segments in our consumer business. The role offers great opportunities for professional development and increased responsibilities in a strategic growth area that is essential for future success.

• Be the driving force in the development and implementation of data-driven strategies to maximize customer value and retention effectively
• Monitor and analyze key KPIs, prioritizing impactful initiatives to deliver measurable outcomes
• Foster cross-functional collaboration, ensure knowledge sharing, and maintain strategic alignment with senior management and stakeholders
• You have proven expertise in value management and retention within the telecommunications or a similar industry
• You have excellent problem-solving and analytical skills?
• You are a great communicator and want to get things done?

At Magenta, we believe in diverse employees and live equal opportunities. We welcome all applications regardless of cultural and social background, age, gender, nationality, religion, disability or sexual orientation. Magenta connects all people.