Application Operations Engineer (all genders)

Your Responsibilities:

• Oversee the design, development, and maintenance of software applications.
• Lead the architecture and implementation of complex software systems.
• Provide technical guidance and mentorship to the engineering team.
• Ensure adherence to best practices in software development and maintenance.
• Troubleshoot and resolve high-level technical issues.
• Collaborate with cross-functional teams to ensure seamless integration of applications.
• Interface with clients to gather requirements and provide technical solutions.
• Develop and maintain documentation, including runbooks, guides, and technical specifications.
• Lead and participate in all aspects of the Software Development Life Cycle (SDLC).
• Implement and monitor performance and scalability improvements.
• Lead the development and execution of test plans and ensure software quality.
• Ensure compliance with company policies, security protocols, and regulatory requirements.
• Stay updated with the latest industry trends and technologies.

Qualifications:

• Proven experience in application engineering and incident management.
• Strong understanding of software development life cycle (SDLC) processes.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.
• Ability to lead and mentor a team.
• Proficient in coding languages and software development tools.
• Excellent verbal and written skills in English

Our Offer:

• We have a unique corporate culture, driven by family tradition since 1892. We strive to create a work environment conducive to personal growth, satisfaction and achievement.
• You you will be part of an international company with European roots and our Customer Service Operations Team
• A hands-on onboarding with an experienced team to get familiar with the business and domain-related processes
• Space for creating innovative solutions and ideas within a professional team practicing Agile methodologies
• Social benefits of a modern company, e.g. Homeoffice, mobile devices, flexible working hours, operating restaurants, meal discount, bridge day regulation etc.
• Possibility to participate in regular trainings (technical and personal development)
• A market compliant gross salary of EUR 56.000 p.a. based on a full-time employment, which can be adapted according to your qualifications and your job experience
• Start date: as soon as possible, full-time position
• Location: Vienna