SaaS Systems Operations Specialist (m/f/d)

What we do at PlanRadar

PlanRadar is a leading platform for digital documentation, communication and reporting in construction, facility management and real estate projects. It enables customers to work more efficiently, enhance quality and achieve full project transparency. By improving collaboration and providing access to real-time data, PlanRadar's easy-to-use platform adds value to every person involved in a building's lifecycle, with flexible capabilities for all company sizes and processes. Today, PlanRadar serves more than 150,000 users across 75+ countries.

PlanRadar promises an inclusive, engaging and exciting place to work. We are inquisitive minds who challenge the status quo, with a drive to change our client's industry for the better. Our people matter the most, and we regularly conduct surveys and implement changes to ensure our benefits and the way we work reflects the culture that we promote. If you're courageous and ready for a new adventure, join PlanRadar!

Meet the team here!

What you'll get to do

We're looking for a SaaS Systems Operations Specialist (m/f/d) to manage and optimize the SaaS platforms that power our business. You'll configure, integrate, and enhance tools to ensure peak performance, seamless processes, and a great user experience across teams.

AMONG OTHER THINGS YOU WILL

• Manage, configure, and optimize CRM and other Business Ops SaaS tools (Zoho, HubSpot, Salesforce, D365, etc.)
• Maintain integrations and data flows to ensure accuracy, scalability, and compliance
• Develop and maintain automation scripts to improve workflows and system performance
• Monitor system health, troubleshoot issues, and implement long-term solutions
• Collaborate with cross-functional teams to translate business needs into technical solutions
• Maintain system documentation and ensure transparency in processes
• Identify and recommend new tools, features, and process improvements

WHO YOU ARE

• Bachelor's or Master's degree (e.g. IT, Computer Science, Engineering, or Business Administration) or relevant work experience in the area of System or CRM operations
• Proven experience with SaaS platforms, CRM tools, and automation solutions
• Good proficiency in scripting / coding (e.g. Python, JavaScript, PowerShell, or Deluge)
• Good understanding of APIs, integrations, databases and system architecture
• Strong problem-solving, analytical, and organizational skills
• Ability to clearly communicate technical concepts to non-technical stakeholders
• Fluency in English (German or other languages a plus

What we offer

• Room for personal and professional development
• Challenging and diversified line of action
• Working in a fast-growing company with international customers and investors
• Centrally located and attractive office in Vienna
• Possibilities to work from home
• Performance-related career system
• Motivated and agile team with a common vision
• Additional benefits like team events, free drinks & snacks, …
• Buddy program
• In-house trainings
• Global culture
• Relocation package
• Team events
• Home Office possibilities
• Flexible working hours
• Free drinks, snacks & fruits
• Referral Programm
• Commission or bonus

The annual gross minimum salary according to the collective agreement based on the Austrian law for this position is minimum EUR 54.000. This includes: full health insurance, occupational accident insurance, public pension scheme and public unemployment insurance. Depending on your individual professional qualifications and previous experience your salary could be significantly higher.